ClickASnap

2023

What

Master’s project redesigning ClickASnap, a photo-sharing platform.

Problem

The original site lacked consistency, had a confusing layout, and caused users to struggle with navigation and task completion.

Solution

Conducted user research and evaluation, then built a unified visual system and clearer information architecture—prioritising key user goals and reducing points.

#WebDesign
#UXUI
#UserResearch
#Figma

The Problem-solving Process:

1

Research

2

Problem Recognition

3

Key Insights

4

Proposed Solutions

5

Design

  1. Research

Users

Photographers

  • Sell Photos

  • Share Photos

  • Get Inspiration

  • Build Connections

Designers

  • Search Photos

  • Purchase Photos


Photo Enthusiasts

  • Share Photos

  • Sell or Buy photos

  • Follow Photographers

  • Get Inspiration

Major Objectives

View Photos

Upload Photos

Purchase Photos

Purchase Merchandise

  1. Problem Recognition

Original Website

  • Visually Overwhelming

  • Lack Structure and Consistency

  • Confusing User Journey

  1. Key Insights

Methodology

  • Heuristics Evaluation

  • Think-Aloud Protocol

Key Findings

1

Confusing Navigation & UI

2

Difficult Photo Upload Process

3

Inefficient Purchasing Experience

4

Usability & Accessibility Issues

5

Limited Account & Authentication Options

6

Hard-to-Find Support & Help Resources

  1. Proposed Solutions

1

Clear Font Hierarchy

Inter Font Family

H1: Heading

H2:Title

H3: Sub-Title

H4: Sub-Title

H5: Body Highlight

H6: Body

Note - Bold

Note - Regular

2

Strict Grid System

3

Consistent Visual Style

#049ff7

#106ef6

#9247ff

#33333

#e1e1e1

4

Improved Sitemap

5

Structured Information

6

Convenience & Flexibility

7

Design Consistency

Upload Photo Modal

Photo Viewing Modal

  1. Design

Visual Consistency

Home (Landing Page)

Marketplace

Explore

Flexibility & Freedom

Load More & Back to top

Header

Footer

Scenario

Create Account

  1. Create Profile

  1. Subscription

  1. Finish

View Photos

Visibility of Status

Status Bar at Major Photo Pages

Home

Explore

Street Art

Status Bar at Profile-creating Process

  1. Create Profile

  1. Subscripition

  1. Finish

Status Bar at Purchasing process

  1. Your Cart

  1. Your Details

  1. Payment

  1. Finish

Purchase Photos & Merchandise

4-Step Process

  1. Individual Photo Modal

  1. Product Page

  1. Cart Page

  1. Confirmation Page

Upload Photos

Sticky Button

Enhanced Photo Uploading Process with Modal

  1. Modal pops out

  1. Choose Photo

  1. Modal extends if users click Add more photos

  1. Confirmation pops out with suggested actions

Error Prevention & Recovery

Error Prevention

  1. FAQ

  1. Contact Us

  1. Complete

Error Recovery

Error Page

Next Steps &
Considerations

Responsiveness

Current design is optimized for desktop only; further development is needed for tablet and mobile devices to achieve a fully responsive experience.

User Testing

Conduct usability testing to validate assumptions and refine interactions.

Accessibility

v

ClickASnap

2023

What

Master’s project redesigning ClickASnap, a photo-sharing platform.

Problem

The original site lacked consistency, had a confusing layout, and caused users to struggle with navigation and task completion.

Solution

Conducted user research and evaluation, then built a unified visual system and clearer information architecture—prioritising key user goals and reducing points.

#WebDesign
#UXUI
#UserResearch
#Figma

The Problem-solving Process:

1

Research

2

Problem Recognition

3

Key Insights

4

Proposed Solutions

5

Design

  1. Research

Users

Photographers

  • Sell Photos

  • Share Photos

  • Get Inspiration

  • Build Connections

Designers

  • Search Photos

  • Purchase Photos


Photo Enthusiasts

  • Share Photos

  • Sell or Buy photos

  • Follow Photographers

  • Get Inspiration

Major Objectives

View Photos

Upload Photos

Purchase Photos

Purchase Merchandise

  1. Problem Recognition

Original Website

  • Visually Overwhelming

  • Lack Structure and Consistency

  • Confusing User Journey

  1. Key Insights

Methodology

  • Heuristics Evaluation

  • Think-Aloud Protocol

Key Findings

1

Confusing Navigation & UI

2

Difficult Photo Upload Process

3

Inefficient Purchasing Experience

4

Usability & Accessibility Issues

5

Limited Account & Authentication Options

6

Hard-to-Find Support & Help Resources

  1. Proposed Solutions

1

Clear Font Hierarchy

Inter Font Family

H1: Heading

H2:Title

H3: Sub-Title

H4: Sub-Title

H5: Body Highlight

H6: Body

Note - Bold

Note - Regular

2

Strict Grid System

3

Consistent Visual Style

#049ff7

#106ef6

#9247ff

#33333

#e1e1e1

4

Improved Sitemap

5

Structured Information

6

Convenience & Flexibility

7

Design Consistency

Upload Photo Modal

Photo Viewing Modal

  1. Design

Visual Consistency

Home (Landing Page)

Marketplace

Explore

Flexibility & Freedom

Load More & Back to top

Header

Footer

Scenario

Create Account

  1. Create Profile

  1. Subscription

  1. Finish

View Photos

Visibility of Status

Status Bar at Major Photo Pages

Home

Explore

Street Art

Status Bar at Profile-creating Process

  1. Create Profile

  1. Subscripition

  1. Finish

Status Bar at Purchasing process

  1. Your Cart

  1. Your Details

  1. Payment

  1. Finish

Purchase Photos & Merchandise

4-Step Process

  1. Individual Photo Modal

  1. Product Page

  1. Cart Page

  1. Confirmation Page

Upload Photos

Sticky Button

Enhanced Photo Uploading Process with Modal

  1. Modal pops out

  1. Choose Photo

  1. Modal extends if users click Add more photos

  1. Confirmation pops out with suggested actions

Error Prevention & Recovery

Error Prevention

  1. FAQ

  1. Contact Us

  1. Complete

Error Recovery

Error Page

Next Steps &
Considerations

Responsiveness

Current design is optimized for desktop only; further development is needed for tablet and mobile devices to achieve a fully responsive experience.

User Testing

Conduct usability testing to validate assumptions and refine interactions.

Accessibility

v

ClickASnap

2023

What

Master’s project redesigning ClickASnap, a photo-sharing platform.

Problem

The original site lacked consistency, had a confusing layout, and caused users to struggle with navigation and task completion.

Solution

Conducted user research and evaluation, then built a unified visual system and clearer information architecture—prioritising key user goals and reducing points.

#WebDesign
#UXUI
#UserResearch
#Figma

The Problem-solving Process:

1

Research

2

Problem Recognition

3

Key Insights

4

Proposed Solutions

5

Design

  1. Research

Users

Photographers

  • Sell Photos

  • Share Photos

  • Get Inspiration

  • Build Connections

Designers

  • Search Photos

  • Purchase Photos


Photo Enthusiasts

  • Share Photos

  • Sell or Buy photos

  • Follow Photographers

  • Get Inspiration

Major Objectives

View Photos

Upload Photos

Purchase Photos

Purchase Merchandise

  1. Problem Recognition

Original Website

  • Visually Overwhelming

  • Lack Structure and Consistency

  • Confusing User Journey

  1. Key Insights

Methodology

  • Heuristics Evaluation

  • Think-Aloud Protocol

Key Findings

1

Confusing Navigation & UI

2

Difficult Photo Upload Process

3

Inefficient Purchasing Experience

4

Usability & Accessibility Issues

5

Limited Account & Authentication Options

6

Hard-to-Find Support & Help Resources

  1. Proposed Solutions

1

Clear Font Hierarchy

Inter Font Family

H1: Heading

H2:Title

H3: Sub-Title

H4: Sub-Title

H5: Body Highlight

H6: Body

Note - Bold

Note - Regular

2

Strict Grid System

3

Consistent Visual Style

#049ff7

#106ef6

#9247ff

#33333

#e1e1e1

4

Improved Sitemap

5

Structured Information

6

Convenience & Flexibility

7

Design Consistency

Upload Photo Modal

Photo Viewing Modal

  1. Design

Visual Consistency

Home (Landing Page)

Marketplace

Explore

Flexibility & Freedom

Load More & Back to top

Header

Footer

Scenario

Create Account

  1. Create Profile

  1. Subscription

  1. Finish

View Photos

Visibility of Status

Status Bar at Major Photo Pages

Home

Explore

Street Art

Status Bar at Profile-creating Process

  1. Create Profile

  1. Subscripition

  1. Finish

Status Bar at Purchasing process

  1. Your Cart

  1. Your Details

  1. Payment

  1. Finish

Purchase Photos & Merchandise

4-Step Process

  1. Individual Photo Modal

  1. Product Page

  1. Cart Page

  1. Confirmation Page

Upload Photos

Sticky Button

Enhanced Photo Uploading Process with Modal

  1. Modal pops out

  1. Choose Photo

  1. Modal extends if users click Add more photos

  1. Confirmation pops out with suggested actions

Error Prevention & Recovery

Error Prevention

  1. FAQ

  1. Contact Us

  1. Complete

Error Recovery

Error Page

Next Steps &
Considerations

Responsiveness

Current design is optimized for desktop only; further development is needed for tablet and mobile devices to achieve a fully responsive experience.

User Testing

Conduct usability testing to validate assumptions and refine interactions.

Accessibility

v

ClickASnap

2023

What

Master’s project redesigning ClickASnap, a photo-sharing platform.

Problem

The original site lacked consistency, had a confusing layout, and caused users to struggle with navigation and task completion.

Solution

Conducted user research and evaluation, then built a unified visual system and clearer information architecture—prioritising key user goals and reducing points.

#WebDesign
#UXUI
#UserResearch
#Figma

The Problem-solving Process:

1

Research

2

Problem Recognition

3

Key Insights

4

Proposed Solutions

5

Design

  1. Research

Users

Photographers

  • Sell Photos

  • Share Photos

  • Get Inspiration

  • Build Connections

Designers

  • Search Photos

  • Purchase Photos


Photo Enthusiasts

  • Share Photos

  • Sell or Buy photos

  • Follow Photographers

  • Get Inspiration

Major Objectives

View Photos

Upload Photos

Purchase Photos

Purchase Merchandise

  1. Problem Recognition

Original Website

  • Visually Overwhelming

  • Lack Structure and Consistency

  • Confusing User Journey

  1. Key Insights

Methodology

  • Heuristics Evaluation

  • Think-Aloud Protocol

Key Findings

1

Confusing Navigation & UI

2

Difficult Photo Upload Process

3

Inefficient Purchasing Experience

4

Usability & Accessibility Issues

5

Limited Account & Authentication Options

6

Hard-to-Find Support & Help Resources

  1. Proposed Solutions

1

Clear Font Hierarchy

Inter Font Family

H1: Heading

H2:Title

H3: Sub-Title

H4: Sub-Title

H5: Body Highlight

H6: Body

Note - Bold

Note - Regular

2

Strict Grid System

3

Consistent Visual Style

#049ff7

#106ef6

#9247ff

#33333

#e1e1e1

4

Improved Sitemap

5

Structured Information

6

Convenience & Flexibility

7

Design Consistency

Upload Photo Modal

Photo Viewing Modal

  1. Design

Visual Consistency

Home (Landing Page)

Marketplace

Explore

Flexibility & Freedom

Load More & Back to top

Header

Footer

Scenario

Create Account

  1. Create Profile

  1. Subscription

  1. Finish

View Photos

Visibility of Status

Status Bar at Major Photo Pages

Home

Explore

Street Art

Status Bar at Profile-creating Process

  1. Create Profile

  1. Subscripition

  1. Finish

Status Bar at Purchasing process

  1. Your Cart

  1. Your Details

  1. Payment

  1. Finish

Purchase Photos & Merchandise

4-Step Process

  1. Individual Photo Modal

  1. Product Page

  1. Cart Page

  1. Confirmation Page

Upload Photos

Sticky Button

Enhanced Photo Uploading Process with Modal

  1. Modal pops out

  1. Choose Photo

  1. Modal extends if users click Add more photos

  1. Confirmation pops out with suggested actions

Error Prevention & Recovery

Error Prevention

  1. FAQ

  1. Contact Us

  1. Complete

Error Recovery

Error Page

Next Steps & Considerations

Responsiveness

Current design is optimized for desktop only; further development is needed for tablet and mobile devices to achieve a fully responsive experience.

User Testing

Conduct usability testing to validate assumptions and refine interactions.

Accessibility

v

ClickASnap

2023

What

Master’s project redesigning ClickASnap, a photo-sharing platform.

Problem

The original site lacked consistency, had a confusing layout, and caused users to struggle with navigation and task completion.

Solution

Conducted user research and evaluation, then built a unified visual system and clearer information architecture—prioritising key user goals and reducing points.

#WebDesign
#UXUI
#UserResearch
#Figma

The Problem-solving Process:

1

Research

2

Problem Recognition

3

Key Insights

4

Proposed Solutions

5

Design

  1. Research

Users

Photographers

  • Sell Photos

  • Share Photos

  • Get Inspiration

  • Build Connections

Designers

  • To search and purchase stock photos to for designs

Photo Enthusiasts

  • Share Photos

  • Sell or Buy photos

  • Follow Photographers

  • Get Inspiration

Major Objectives

View Photos

Upload Photos

Purchase Photos

Purchase Merchandise

  1. Problem Recognition

Original Website

  • Visually Overwhelming

  • Lack Structure and Consistency

  • Confusing User Journey

  1. Key Insights

Methodology

  • Heuristics Evaluation

  • Think-Aloud Protocol

Key Findings

1

Confusing Navigation & UI

2

Difficult Photo Upload Process

3

Inefficient Purchasing Experience

4

Usability & Accessibility Issues

5

Limited Account & Authentication Options

6

Hard-to-Find Support & Help Resources

  1. Proposed Solutions

1

Clear Font Hierarchy

Inter Font Family

H1: Heading

H2:Title

H3: Sub-Title

H4: Sub-Title

H5: Body Highlight

H6: Body

Note - Bold

Note - Regular

2

Strict Grid System

3

Consistent Visual Style

#049ff7

#106ef6

#9247ff

#33333

#e1e1e1

4

Improved Sitemap

5

Structured Information

6

Convenience & Flexibility

7

Design Consistency

Upload Photo Modal

Photo Viewing Modal

  1. Design

Visual Consistency

Home (Landing Page)

Marketplace

Explore

Flexibility & Freedom

Load More & Back to top

Header

Footer

Scenario

Create Account

  1. Create Profile

  1. Subscription

  1. Finish

View Photos

Visibility of Status

Status Bar at Major Photo Pages

Home

Explore

Street Art

Status Bar at Profile-creating Process

  1. Create Profile

  1. Subscripition

  1. Finish

Status Bar at Purchasing process

  1. Your Cart

  1. Your Details

  1. Payment

  1. Finish

Purchase Photos & Merchandise

4-Step Process

  1. Individual Photo Modal

  1. Product Page

  1. Cart Page

  1. Confirmation Page

Upload Photos

Sticky Button

Enhanced Photo Uploading Process with Modal

  1. Modal pops out

  1. Choose Photo

  1. Modal extends if users click Add more photos

  1. Confirmation pops out with suggested actions

Error Prevention & Recovery

Error Prevention

  1. FAQ

  1. Contact Us

  1. Complete

Error Recovery

Error Page

Next Steps & Considerations

Responsiveness

Current Design only applys to Desktop, will need to further develop for tablet size and phone size to achive full repsonsive expereince

User Testing

Conduct usability testing to validate assumptions and refine interactions.

Accessibility

v

ClickASnap

2023

What

Master’s project redesigning ClickASnap, a photo-sharing platform.

Problem

The original site lacked consistency, had a confusing layout, and caused users to struggle with navigation and task completion.

Solution

Conducted user research and evaluation, then built a unified visual system and clearer information architecture—prioritising key user goals and reducing points.

#WebDesign
#UXUI
#UserResearch
#Figma

The Problem-solving Process:

1

Research

2

Problem Recognition

3

Key Insights

4

Proposed Solutions

5

Design

  1. Research

Users

Photographers

  • Sell Photos

  • Share Photos

  • Get Inspiration

  • Build Connections

Designers

  • Search Photos

  • Purchase Photos


Photo Enthusiasts

  • Share Photos

  • Sell or Buy photos

  • Follow Photographers

  • Get Inspiration

Major Objectives

View Photos

Upload Photos

Purchase Photos

Purchase Merchandise

  1. Problem Recognition

Original Website

  • Visually Overwhelming

  • Lack Structure and Consistency

  • Confusing User Journey

  1. Key Insights

Methodology

  • Heuristics Evaluation

  • Think-Aloud Protocol

Key Findings

1

Confusing Navigation & UI

2

Difficult Photo Upload Process

3

Inefficient Purchasing Experience

4

Usability & Accessibility Issues

5

Limited Account & Authentication Options

6

Hard-to-Find Support & Help Resources

  1. Proposed Solutions

1

Clear Font Hierarchy

Inter Font Family

H1: Heading

H2:Title

H3: Sub-Title

H4: Sub-Title

H5: Body Highlight

H6: Body

Note - Bold

Note - Regular

2

Strict Grid System

3

Consistent Visual Style

#049ff7

#106ef6

#9247ff

#33333

#e1e1e1

4

Improved Sitemap

5

Structured Information

6

Convenience & Flexibility

7

Design Consistency

Upload Photo Modal

Photo Viewing Modal

  1. Design

Visual Consistency

Home (Landing Page)

Marketplace

Explore

Flexibility & Freedom

Load More & Back to top

Header

Footer

Scenario

Create Account

  1. Create Profile

  1. Subscription

  1. Finish

View Photos

Visibility of Status

Status Bar at Major Photo Pages

Home

Explore

Street Art

Status Bar at Profile-creating Process

  1. Create Profile

  1. Subscripition

  1. Finish

Status Bar at Purchasing process

  1. Your Cart

  1. Your Details

  1. Payment

  1. Finish

Purchase Photos & Merchandise

4-Step Process

  1. Individual Photo Modal

  1. Product Page

  1. Cart Page

  1. Confirmation Page

Upload Photos

Sticky Button

Enhanced Photo Uploading Process with Modal

  1. Modal pops out

  1. Choose Photo

  1. Modal extends if users click Add more photos

  1. Confirmation pops out with suggested actions

Error Prevention & Recovery

Error Prevention

  1. FAQ

  1. Contact Us

  1. Complete

Error Recovery

Error Page

Next Steps &
Considerations

Responsiveness

Current design is optimized for desktop only; further development is needed for tablet and mobile devices to achieve a fully responsive experience.

User Testing

Conduct usability testing to validate assumptions and refine interactions.

Accessibility

v

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